smallbizai.consulting
Pricing & FAQ

Straight answers, including the money part.

These are ballparks, not quotes. Every engagement gets priced on what it actually is, in small pieces, and you see each piece working before you pay for it.

WhatWhat it usually looks likeBallpark
The look I review your site, store, listings, and ads, and tell you straight what's missing and what I'd fix first. FreeAlways. I'll ask for an honest review, that's it.
Starter fixes Fixed-price fixes for the most common problems: a Google Profile Tune-Up, Missed Lead Rescue, a Review Engine, a Store Leak Check, or One AI Helper. Clear finish line, same pay-after deal. $297–$497fixed price
Quick fixes Google Business Profile cleanup, tracking pixels, a broken form, turning on cart recovery, email deliverability (SPF/DKIM/DMARC), a speed pass on a slow site. $150–$750per fix
Builds A one-page site, Klaviyo email flows, a Shopify cleanup, a review-request system, CRM setup, a supervised AI assistant trained on your FAQ. $500–$3,000per milestone
Bigger systems A "which ads actually work" attribution model, a full CRM with automations, an AI support setup with a rebuilt knowledge base. Always split into milestones. $2,500–$10Ktotal, spread out
AI, set up right One AI helper for one job: inbox sorting with drafted replies, an FAQ assistant, review-reply drafts, or a weekly plain-English numbers report. Always with a human sign-off step, documented, and easy to switch off. $500–$2,500per milestone
Keep it running Monitoring, updates, small improvements, and someone to text when something breaks. Month to month. $250–$1,500per month
Fractional marketing lead A day or two a week of me running your marketing like it's mine: strategy, execution, and the numbers. $2,000–$5,000per month
You'll know the number first.Before I build anything, we agree on what it is and what it costs. No surprise invoices.
You pay after you see it work.Milestones get invoiced when they're delivered and you've seen them working, not before.
No minimums, no lock-in.One $200 fix is a perfectly fine engagement. Monthly stuff cancels whenever you want.

The deal

Why would you do work before getting paid?

Because it's the fastest way to earn trust, and trust is the whole business. Anybody can promise results in a proposal. I'd rather show you.

It's also a filter for me. I don't build first for everyone. I do it when I've looked at your business, talked to you, and my read says you're a straight shooter who'll pay for something useful. I'm usually right. When I'm not, I'm out one milestone, and I can live with that.

What if I don't like what you built?

Then you don't pay for it, and it doesn't go live. I'd genuinely like to hear why, because that makes the next one better. No invoices for things that didn't help.

What if I like it but don't want to pay?

Then it doesn't go live and doesn't get handed over. That's the entire enforcement mechanism, and it works better than a contract because it's automatic. Paid work is yours, full stop. Unpaid work stays mine.

So there's no contract at all?

There's a short written scope: one page, plain English. What we're building, what "done" looks like, what it costs, and when it gets paid. That's so we agree on what we're doing, not so one of us can sue the other.

If your business needs a formal agreement (say you have investors or a procurement process), fine, I'll sign something reasonable. I just won't pretend a 14-page contract protects a $900 project. Neither of us has a legal department.

What exactly is a "milestone"?

A chunk of work you can see and use, usually a week or two of effort. "Cart recovery emails are live and sending." "Your Google profile is fixed and verified." "The AI assistant answers your top 30 questions correctly." If you can't point at it and say "that works," it's not a milestone.

What happens after a milestone?

We look at how it went and decide together: go deeper, pause, or wrap up. Nothing rolls forward automatically. You're never more than one small invoice into this.

What if you're too busy to take my project?

I'll tell you straight, and I'll give you a realistic date or point you to someone better suited. I won't take it and then let it rot. One guy + AI still only has so many hours.

Money

How much does it cost?

See the ballpark table above. The honest answer is "it depends on the piece," which is exactly why I price per piece. You'll always know the number before I start building.

What are the starter fixes?

They're the five problems I run into most, packaged with a fixed price and a clear finish line: the Google Profile Tune-Up ($297), Missed Lead Rescue ($397), a Review Engine ($297), a Store Leak Check + Fix ($497), and One AI Helper ($497). Same deal as everything else: I build it first, you pay after you've seen it work. They're a good way to try working with me without committing to anything bigger. Details on each one here.

Do I need to pay a deposit?

Usually no. For a first project I build first and invoice when you've seen it work. If a job needs me to buy something on your behalf, like software, a domain, or ad spend, you pay for that directly or up front. I'm taking a risk on my time, not bankrolling your tools.

How do I pay?

I send a simple invoice per milestone with a pay button on it. Card, bank transfer, Apple Pay, Google Pay: whatever's easiest for you. Monthly work gets billed at the start of each month, and you can cancel any time.

Do you charge hourly?

Mostly no. You're paying for the fix, not my clock. If something truly can't be scoped in advance, like digging through a messy ad account, we'll agree on a capped block of time first so it can't run away from you.

Is there a minimum?

No. One $200 fix is a real engagement. A lot of good long-term clients start with something small.

Can prices change once we're working together?

A quoted milestone is locked. If the scope grows mid-build ("while you're in there, could you also…"), I'll tell you before doing the extra part, and what it would cost. No silent scope creep in either direction.

AI

Do you use AI on my stuff?

Yes, openly. It's how one guy + AI moves as fast as a small team, and it's a big part of why I can afford to build before getting paid.

But it's a tool, not an employee. Nothing AI touches goes to you or your customers without me reading it, testing it, and being willing to put my name on it. AI on a leash, and a short one.

What about my customers' data?

I don't paste your customer lists or private data into random AI tools. When a project needs customer data (email flows, a CRM), it stays inside the platforms you already use, or in ones we pick together. If you have rules about this, tell me and I'll follow them.

Can you "add AI" to my business?

Maybe, but that's the wrong starting question. The right one is "what's eating your time or leaking money?" Sometimes the answer is an AI assistant. Sometimes it's a better FAQ, a form that goes to the right person, or turning off an ad. I'll tell you which, even when it's the boring one.

What would you actually do with AI in my business?

Usually something boring and useful. Sorting your inbox and drafting replies you approve. An FAQ helper trained on your real answers. Follow-ups that go out when you're too busy. First drafts of posts and product descriptions in your voice. A weekly summary of your numbers in plain English.

Every one of those gets a human checkpoint, set up so you can see what it's doing and switch it off.

Will AI replace my staff?

Not if I set it up. The goal is to take the repetitive work off the people your customers already trust, so they have more time for the parts that need a person.

Why is it called SmallBizAI?

Honestly? Because "AI" is the word every small business owner is hearing right now, and I'm a marketer. I know a buzzword when I put one in my own domain name.

But it isn't just a label. AI is how this business works: one guy + AI, delivering at the speed of a small team. It's also a big part of what I offer, which is helping small businesses use it where it actually saves time or money, with a person still in charge of anything customers see.

I'm aware of the irony. AI is part of why my long-time brand-side role went away, and part of why a lot of people are nervous right now. I'd rather be the guy who helps small businesses use it well than pretend it isn't happening.

The work

What kinds of businesses do you work with?

Online stores (Shopify, Amazon, WooCommerce), local service businesses, tourism and experience businesses, and anything nature- or science-flavored, where my biology degree actually earns its keep. Generally owner-run businesses where the owner is stretched thin.

Do you work with businesses outside Florida?

Yes. Almost all of this work happens on screens, so it goes the same whether you're down the street or three time zones away. We text, trade screenshots, and hop on a video call when it helps. If you're around Central Florida, I'm also happy to meet in person.

I work in English. If your business runs in another language, tell me anyway. Between AI translation and a little patience, it's usually workable.

What does the free look actually include?

I go through whatever's relevant: your website, store, Google listing, reviews, ads, email setup. Then I send you a short, plain-English rundown of what's missing, what I'd fix first, and roughly what that would cost. Sometimes it's a quick video walkthrough. It's yours to keep, even if you do it yourself or hire someone else.

The only thing I'll ask in return is an honest review, on Google, LinkedIn, or right here. Saying no is fine, and the notes are yours either way.

How fast do you move?

The free look usually comes back within a couple of business days. A first build usually lands within one to two weeks, depending on size and on how quickly I can get the access I need.

What will you need from me?

Access to the relevant accounts (I'll walk you through granting it safely, and you can revoke it any time), answers to a handful of questions, and a quick yes or no at each milestone. I'll never ask for your personal passwords. There's always a proper way to give me access.

Will you run my ads or social media forever?

I'd rather build you something that runs without me and hand it off. If you want ongoing help, the monthly options exist. But the goal is that you could fire me and everything keeps working.

Do you do refunds?

It rarely comes up, since you pay after you've seen the thing work. If something I built breaks because of me, I fix it. If a monthly month goes badly, tell me, and we'll make it right or call it.

Me

Is this really just one guy?

Yes. One guy + AI. It's me, Matt, in Altamonte Springs, Florida, using AI to do the work of a small team. No subcontractors hidden behind a "we." If a project ever needs a specialist I don't have (a lawyer, an accountant, a hardcore developer), I'll tell you and introduce you directly.

What's your background?

Biology degree from UF, then years in Key West doing coral and marine science work, then 7+ years as the embedded marketing lead for a smart-home hardware brand, where I ran ads, Amazon, email, CRM, and AI support systems mostly solo. Plus projects for tourism brands, an Orlando attraction's pre-opening launch, e-commerce stores, and a legal marketing firm. The receipts are here.

Why should I trust you?

You shouldn't, yet. That's the point of the model: you don't have to trust me with your money until I've earned it with something you can see. I'm the one extending trust first.

Why do you ask everyone for a review?

Because I'm one person without a brand or an ad budget doing the talking. Honest words from people I've helped are how the next person decides whether to trust me. I ask everyone, not just the people I think are happy, and I never trade discounts or freebies for reviews. Google's rules say the same thing, and I agree with them.

Can I see results from other clients?

Yes: results and reviews live here, published with each owner's OK and with numbers from their own dashboards. SmallBizAI is new, so that page is still filling up. My longer track record, seven-plus years running marketing for a hardware brand, is on the homepage.

What's the best way to reach you?

Text 321-444-2334. Seriously, texting is best. Email mattclarkventures@gmail.com works too, or use the form.

Still reading? Just text me.

Worst case, you get a free, honest look at your setup. Best case, I build you something and you only pay if it's good.

Text Matt · 321-444-2334